Quality Assurance
Analyst

Responsibilities
You will identify trends and training gaps for Contact Center employees.

Requirements
• Candidate must possess a four (4) year Bachelor's Degree preferably in Psychology, Human Resource Management or Behavioral Science.
• Speaks English with neutral accent.
• Tenure in previous jobs a plus.
• Excellent interpersonal skills.
• Previous work experience in a similar capacity highly desired.
• Must be willing to work flexible schedules.